- United Arab Emirates
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Terms of Sales

Before making any purchase in http://www.teleiosluxe.com website (the "Service") operated by Teleios Luxe General Trading L.L.C (collectively, "TELEIOS LUXE", "TELEIOS LUXE Group", "us", "we", or "our" and other similar terms), Please take time to read this Terms of Sales ("Terms", "Privacy", "Conditions", "Limitations", "Terms and Conditions"). Your access and use of the service is conditioned on your acceptance and compliance with these Terms. These Terms is applied to all visitors, users and others who access or use the service. TELEIOS LUXE group may update the website or Terms of Sales at any time without prior notice. By accessing this website, using the Service or continuing to use after any update, you agree to be bound by the current Terms.

Teleios Luxe General Trading L.L.C is a company that exclusively conducts whole sales and retail through online selling and other means of distribution. Each piece under the name of our brand TELEIOS LUXE comes with an Authenticity Certificate.

Reproduction, distribution, transmission, modification, publishing, and any means of resale of TELEIOS LUXE products without prior legal agreement with TELEIOS LUXE group is strictly prohibited. Such act of violation of the said conditions may give rise to a claim for serious damages and/or be a criminal offence.

All the offered products displayed on the website is subjected to availability. We attempt to update the information of our products real time. However, inevitable errors may exist. TELEIOS LUXE Group serves the right to cancel an order made by a customer in sole discretion or change the status of the products proposed without any prior notice any time without liability. Simultaneous orders could be placed by several customers. If the item is not available after you placed your order, we will call or notice you by an Email. You can decide if you want an alternative item, wait until it is available again or cancel the order. If you choose to cancel the order, any paid amounts will be refunded.

The www.telleiosluxe.com website and its contents are provided “as it is”. TELEIOS LUXE do not make or give any warranties of any kind to the products sold on the website. Except if it is stated on the offer.

If you decide to make an account in our website, it is your entire responsibility of keep and maintain the confidentiality of your account. You agree to notify TELEIOS LUXE Group for any breach of security. You may be liable for any losses or damage incurred in the website due to failing in keeping your account secured. The access to your account may be suspended or terminated in sole discretion if such event occur.

Before the check out, all the summary information about your order will be listed. It includes the photo and brief description of the products, unit price, quantity ordered and total amount to be payed. Placing an order confirms your acceptance of this Terms of Sale. Before you place your order, please confirm the correct and accurate information for your need. TELEIOS LUXE holds no liability to any discrepancy on the orders. It is your sole responsibility to ensure the correct details of your order. After the order has been placed, you will receive an Email confirmation and summary.

The goods will be shipped to the address provided by the customer during the order process. A signature is required upon receiving. Once the signature is obtained at the required address, the customer agrees to take all the responsibility on the goods received.

TELEIOS LUXE group is bound to do our best to ensure that the color and designs of the products in the photographs displayed on the website represents the original items, and because variations may occur unavoidable due to technical restrictions of the equipments used on viewing the website, TELEIOS LUXE shall not be liable for any inaccuracy in the photographs of the products displayed on the website. 

TELEIOS LUXE serves the right to update the prices of any offered products without any prior notice. International and other taxes are excluded. Conversion to currency is based on the current exchange rate. All prices stated on our website are including UAE VAT.

TELEIOS LUXE shall not be responsible for the pricing and/or any transactions including returns in the stores in which TELEIOS LUXE products are sold or retailed.

Customer satisfaction is our priority. If the customer is not satisfied with their purchase they may return the item within 3 days upon receiving it. The item must be in its' original packaging and in perfect and unworn condition. Before returning the said item, the customer must contact us for their proper return procedures. Shipping costs and other charges will not be refunded. TELEIOS LUXE group reserves the right to not accept a return and may require a fee if the item that has been returned is damaged, worn, has any missing parts in its' original packaging or not in its' original condition. 

On sale products and items bought by reward points are non-returnable. TELEIOS LUXE reserves the right to set other products as non-returnable noted in the product description.

Return costs applies, it is the sole responsibility of the customer. You will only not be charged for return cost if the item had be received damaged or not as what you ordered. While our policies are firm for obvious reasons, we will make sure to do our best to give our valued customers a positive experience.

Violation of the above limitations, miss use or any means of shopping scam may give rise to a serious damage and/or be a criminal offence. TELEIOS LUXE group serves the ability to enforce such rights or any other rights under the terms.

For more inquiries, please contact us.